WinBox Online Casino is a new casino in the market. Established in 2009 and licensed by the Malta Gaming Authority, this online casino is owned by 96ACEGROUP. In addition, the company also runs 888 Fortune Lounge group in Malaysia. Let’s us cover the WinBox Casino Malaysia Review later.
Known for its striking baby blue ‘W’ logo, WinBox Casino is a mobile friendly online casino Malaysia that has its own app for both Android and iOS devices. Boasting a large library of online casino games, table games and online slot games, WinBox Casino Malaysia has the potential to offer plenty of interesting casino games for their players at their convenience.
The online casino operates in both English and Chinese for their Malaysian online casino players. The casino also operates in Singapore and Thailand.
WinBox Casino Game Review
WinBox Casino’s biggest strength comes from their extensive selection of casino games. They hold one of the largest selection of games, with over 700 different casino games that are specifically chosen to entice Asian players to sign up for their online casino.
WinBox Casino Malaysia also offers a big range of casino games that Malaysian players are accustomed to like online slot games, live table games, sports betting or sportsbook betting, and more. They also have scratch cards and offer lotto tickets for players who want to try their luck at an instant win instead of the typical casino games found.
The casino is also reportedly quite fair with their payout rates, giving players a good amount of winnings for their bets.
As an Asian-focused online casino, WinBox offers plenty of slot games by gaming providers that know their audiences well. Among the providers are 918Kiss, SBOBet, Asia Gaming, Ekor, Poker Win, Playtech, and AE Sexy Casino.
Their specialty comes from their huge online slot games library, with over 500 different titles from different gaming providers. Some of their more popular selection include NetEnt’s famous slots like Blood Suckers and Gonzo’s Quest. There are even a few select WinBox slot game titles that are exclusive only to WinBox Casino’s gaming library which players should look out for.
They also have slots with progressive jackpots that some online casinos do not offer. They have multiple popular titles that are part of the VWORLD progressive slots, all of which are also a part of the Mega Jackpots series.
They are also known to constantly update their library with new games so that players will not be bored with the same online slot machines played.
WinBox also has an impressive list of live casino games, offering live table games with roulette, poker, baccarat, blackjack, and other table games.
Mobile Friendliness
WinBox Casino can be played on computer, mobile and tablet.
It is also very mobile friendly online casino that casino players will definitely appreciate. They have also created their own app for both iOS and Android mobile users to download and play in their casino whenever they want, wherever they are. The app is known to be clean and simple to use for both operating systems and have placed emphasis on user friendliness and has all the features that can be found on a desktop site.
This is one of their biggest strengths aside from their large gaming library, so players who are primarily interested in having a huge gaming library that is playable on an app on their smartphone should definitely consider this app.
Android users can game download their winbox apk in order to install the app on their phones while iOS users can get it from the App Store itself.
Bonuses Available
Unfortunately, WinBox Casino Malaysia is very stingy with their bonus and does not have a lot of bonuses available for their players. We are unable to find any Welcome Bonus or First Deposit Bonus for new players or other other exciting bonuses like deposit bonuses, free credit or even cashback bonuses for long time players on their site.
This presents a challenge for online casino players that are accustomed to having multiple bonuses to claim every day who will not have this opportunity on the site.
However, WinBox Casino does have limited bonuses available in the form of a referral bonus for players, giving players the opportunity to claim 0.3% Chips Rebate when they refer a friend to play in the site.
The online casino also has a few tournaments ongoing where players can attempt to win prizes from a pool, which some online casinos do not offer.
This could be a big factor in new players signing up for the casino and without any bonuses offered, they are more likely to be turned off the online casino than sign on.
Deposit & Withdrawal
WinBox Casino does not have many different methods for players to withdraw and deposit their monies. Currently, they only have a bank transfers as the sole method for players to deposit and top up their accounts with the casino.
For Malaysian players, the casino has partnered up with some local banks to facilitate easy deposit and withdrawals without hassle. Local bank partners include Maybank, Public Bank, CIMB Bank, and more.
Customer Support
WinBox Casino Malaysia has fairly decent customer support for its players, with speedy and prompt help when a player needs support and assistance with their gameplay, withdrawal and other issues. They do provide limited multi-channel support, but only for their live chat system and emails.
They do not offer other forms of customer support, so players will be unable to access their support team through the usual channels like WhatsApp, Telegram and other messaging services.
Summary
As a whole, WinBox Casino Malaysia does have its strengths, with a huge gaming library and advanced mobile friendliness with its own custom-made app. That said, it has plenty of issues, starting with the lack of bonuses for players to claim, the limited methods for players to deposit and withdraw their money and few ways for players to reach their customer support team.
Given that they are a Malaysian focused casino, they would need to expand their customer support team to cater to the different ways that Malaysians are used to communicate.
Before closing this thread, we are welcome you to leave a comment for our WinBox Casino Malaysia Review.
